Coming into this role there was little runway to get up to speed with every employee for whom I had responsibility. By conducting face-to-face meetings, it became clear who could help us “move the needle”.
On day three in my role as CEO I fired someone, and there was no hesitation in doing so. This employee had not shown up for work and was not responding to other forms of communication. I had never fired anyone; I’m the nice guy. It is humbling to think of the effect I have on someone’s personal and professional life. “With great power comes great responsibility.” Thanks Uncle Ben!
I believe there are plenty of people in Austin who would jump at the chance to shape the future direction of dailyRx. Working for a start-up can have great financial benefit to everyone involved, and owning a piece of the business should further empower an individual to work toward the goals and objectives of the company.
During my second week on the job I offered an employee a merit increase and equity in the company. Much to my dismay, it was met with impertinence and hostility. I had no choice but to let this employee go.
Did the owners hire me to become the Harvey Keitel of dailyRx? Many of you should understand the Pulp Fiction reference because his character, “The Wolf” exemplified many of the characteristics I had taken on. One of my favorite lines he spoke from the movie was: “…I think fast, I talk fast and I need you guys to act fast if you wanna get out of this…”
I am left with the realization that a CEO is much more than someone who drives revenue. I make decisions every day that affect people’s lives. Sometimes these decisions mean cleaning house and starting over. In the end, I’d like to think I wield a velvet hammer.
As I look ahead it is challenging not to look at the carnage I lay behind, but we must forge on if dailyRx is to become the juggernaut it once was. In part II of my story you will learn what it is like to walk on scorched earth and try to mend relationships that were tossed aside and taken for granted.
You will then hear about the transformation dailyRx is undertaking. How we have realigned our services and solutions to better meet the needs of our clients.
Drop me a line and let me know what’s on your mind.
Until next time.
Harlan Blumenthal | CEO, dailyRx, Inc. | firstname.lastname@example.org |
Check out my initial post: From Individual Contributor to CEO